FAQ

We offer professional and punctual London airport transfers to and from:

• Heathrow Airport (LHR)

• Gatwick Airport (LGW)

• Stansted Airport (STN)

• Luton Airport (LTN)

• London City Airport (LCY)

Our drivers track your flight and meet you at arrivals, even if your flight is delayed.

Yes. Trust Transfers offers reliable transport to all major UK cruise ports, including:

• Southampton Cruise Terminal

• Dover Port

• Tilbury Port

• Portsmouth Port

• Harwich International Port

Whether you’re arriving or departing, we’ll ensure a smooth and timely transfer.

Our fleet includes:

• Comfort class – great for everyday travel

• Executive class – ideal for business travellers

• Lux class – luxury vehicles for VIP transport and special occasions

All vehicles are clean, air-conditioned, and licensed for private hire in London.

Booking your London airport or cruise transfer is simple:

• Use our online booking form

• Call us directly

• Send a request via our contact page

Once confirmed, you’ll receive a booking email with full journey details.

Yes. Trust Transfers accepts last-minute bookings, subject to availability. For guaranteed availability, especially for Heathrow transfers or cruise port journeys, we recommend booking in advance.

Yes. All Trust Transfers drivers are:

• Professionally licensed for private hire in the UK

• Experienced in airport transfers and long-distance journeys

• Friendly, punctual, and focused on your safety and comfort

Absolutely. We track all flight arrivals in real time to ensure our drivers are on time, even if your flight is delayed or rescheduled.

Yes, we provide a meet & greet service at all London airports. Your driver will wait at the arrivals hall with a name sign and assist you with your luggage.

Absolutely. Trust Transfers offers optional amenities such as:

• Free onboard Wi-Fi

• Child car seats (please specify age/size)

• Phone chargers and bottled water

Please request these extras when booking – availability may vary.

You can cancel your transfer free of charge up to 24 hours before your scheduled pick-up time. For cancellations within 24 hours, charges may apply.

You can easily contact Trust Transfers by:

• 📞 Phone: T: 020 3916 5753 or M: 07533 858835

• 📧 Email: [email protected]

• 💬 Contact form on our official website

• 💻 Facebook Messenger for quick questions

Our friendly support team is available 7 days a week to assist you with airport transfers, cruise port transport, and any booking-related queries.

Yes, we provide long-distance transfers from London to cities such as:

• Oxford, Cambridge, Bristol, Manchester, Birmingham, Edinburgh

• Any other UK destination on request

Perfect for business, university drop-offs, or weekend getaways.